Not with our system, each phone device and mailbox comes with an extension number. Direct or dedicated phone numbers are available, but not required for each phone. Cost is $2.00 per month per phone number.
Yes in most cases. There are a few areas that we cannot port or move the number. We can check to see if your number is portable for free, just let us know.
In most cases a lot. Most hosted PBX providers offer a cookie cutter very basic almost phone system. Missing many day to day features that a regular office requires to function effectively. We have been providing Business phone system to Businesses, Schools, and Municipalities for over 20 years. We know what the clients need to make their phone use be effective. Therefore, we call our system a Cloud Business Phone System and have worked hard to add in many features every business will need such as, High Quality conversations, ability to put a call on park and pick it up at another phone by pressing the park button, Buttons to show other users on the system that light up when in use, Auto attendant and mailboxes are included and much more.
Yes we do, Monday thru Friday 8 AM to 4:30 PM EST
That is OK to do, just let us know you would like to do a custom package. They do not cost more.
1st thing we ask is how has the computer use been with your internet? If it has been good and no noticeable slow time or outages while using the computer, most times, yours will be OK. The phones we provide are full HD sound, they require about 180K per phone conversation when in use. With today’s cable and Fiber Optic internet connections 180K per phone call hardly shows up. Older DSL standard connections may be too slow to work correctly. Dedicated Telco Business circuit will be fine. We have many regular suggestions and routers that may help.
Most modern Business routers within the last 3 years will be fine. Small inexpensive home routers may not be up to the task as they were built to work at a home. A few Brands/Models work better on larger installations. Most times a few tweaks need to be done to your router to help keep the voice quality as high and trouble free as possible for your Business. We have lists and suggested items that we can suggest to you once you’re onboard. New routers are available thru us and we can program them here to your specifications.